LEARNING OBJECTIVES
1. Types of Groups: Formal and Informal
Group: A collection of individuals who interact with each other such that one
person’s actions have an impact on the others.
- Informal work group: A group made up of two or more individuals who
are associated with one another in ways not prescribed by the formal
organization.
- Formal work group: A group made up of managers, subordinates, or
both with close associations among group members that influence the
behavior of individuals in the group.
2. Stages of Group Development
Forming: The stage in which the group comes together for the first time.
Storming: Group members begin to explore their power and influence and they
often stake out their territory by differentiating themselves from the other group
members rather than seeking common ground.
Norming: The stage in which participants find it easy to establish their own
ground rules (or norms) and define their operating procedures and goals.
Performing: The stage in which participants are not only getting the work
done, but they also pay greater attention to how they are doing it.
Adjourning: Just as groups form, so do they end.