SUPPORT QUESTIONS
Someone's location is old and shows where they were three days ago, what is wrong?
This is likely due to the app not running anymore. This occurs when the phone is rebooted or when it shuts down due to a drained battery. Simply have them open their Phone Tracker app for a few seconds and it will begin tracking them again.
I did not receive my registration code...what happened?
Either you entered in an incorrect email address or our registration email is in your SPAM folder.
Does the Phone Tracker follow me if it is running in the background?
The app is tracking you when it is the active app AND when it is in the background.
If I'm using an iPhone, can I follow someone using an Android?
Yes! This app is 100% cross-platform betwen iPhones and Androids.
If I change phones, do I need to re-add all my contacts?
No. If you register with the same address, all your contacts will be copied to your new phone.
Can I register two phones with the same email address?
No. Each phone must be registered with a unique email address.
Can I follow someone without them knowing or without their permission?
No, that is illegal.
OTHER ITEMS
The free version allows you to track 2 phones and see his/her movements for 24 hours.
Upgrade allows you to follow up to 100 people and see their movements for 72 hours.