promoting and marketing the business, sometimes to new or niche markets;
managing budgets and maintaining statistical/financial records;
selling travel products and tour packages;
sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
taking part in familiarisation visits to new destinations to gather information on issues and amenities of interest to consumers;
liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;
dealing with customer enquiries and aiming to meet their expectations;
overseeing the smooth, efficient running of the business.