Formalizing budgetary and cost control procedures
Before the GM came on board, there was no systematic approach to financial planning.
Top management’s budgets were arbitrary. Lower-level managers and employees had
little or no knowledge of the company’s overall goals. The Finance Director revealed
his frustration, “Budgeting has been quite challenging because there are no parameters
or rationale you can rely on. So you do it based on a guesstimate or intuition.” With
over ten-year experience as Finance Director in a large state-owned factory, the GM
shared these sentiments: “I found no formalized budgeting upon which to make
informed business decisions.”