Resolver Matrix
Discrepancy Category Resolver Resolution time
Price PO >< invoice Supplier / Buyer / Planning 2 days
Quantity PO (GRN) >< invoice Supplier / Planning /Accounts Payable 2 days
Price + Quantity (GRN) >< invoice Supplier/ Planning/Accounts Payable/Planning 2 days
Line item billed NOT on PO Supplier / Planning /Accounts Payable 2 days
Service receipts NOT approved Requisitioner /Accounts Payable 3 days