Mail is a concept by Tobias that revolutionizes email, not through AI deciding which emails matter but through simple design tricks that make sorting easier.
"Most people are always sending me HIGH PRIORITY emails. Everything is important, always. ASAP is the new ‘How are you?’" van Schneider writes Co.Design. "It’s a kind of ‘reactive working,’ because modern work is often based on incoming emails that demand action on our part. I struggled with this long enough and built ridiculous Rube Goldberg–like workarounds with the available tools like flags and labels. It’s not good for us, but it’s how we work now.