Is this one…last reject item (13064-C30), right ?
I guess this message transferred from Singapore, but any detail information is not described at all.
We are not a copier just send file from right to left, but a window to persuade / negotiate with customer .
I’m not Mr.Kanai, but I guess Ka Shin style question may not persuade him at all.
Please try to describe 5W1H (what purpose?, which item?, from whom contact?, where to check? how let him to do? …) as much as possible.