Hello from Amazon.
We are writing because it has come to our attention that you have violated our policies by offering a refund, free gift, or discount to a buyer in exchange for positive feedback or the removal of negative feedback.
Per our policies, any attempt to manipulate ratings of any participant is prohibited.
For more information on this policy, search on “Prohibited Seller Activities and Actions” in seller Help.
Note that failure to comply with our policies may result in the removal of your Amazon.com selling privileges.
We appreciate your cooperation and thank you for selling on Amazon.com.