Pictures on booking.com must have been 15 years old. Firstly check in took 30 minutes and then we was showed to our executive premier room. Which was a standard double. Went back down to reception and was told air con was being fixed. Come back in 4 hours. Returned and the room was nothing like the pics. Stains on carpets, stains on bed linen, public hairs in the bathroom, boiling or cold water in the shower, nothing in between. The patio doors overlooked a plastic canopy and opened onto a 60ft drop with no balcony!! Reception smelled like raw sewage. After looking forward to topping off our holiday in Thailand in a nice hotel we just wanted to get home after this bad experience.