Dear Khun Sirikanya,
We would like to make an appointment with you and also I will send the invitation to Khun Peera & Khun Benjawan to discuss about Samsung Mobile Devices Returns Process to improve the better SOP.By the way please contact me if you are available and if any practice issues to let TNT prepare for the meeing.I would invite our Contact Manager (Khun Dares) who respond for a business solutions to attend the meeting as well.