Second, the article extends the literature by suggesting that in addition to the “typical”
strategic skills roles involved in cultural change activities, human resources professionals often
serve in key roles as reporters of the information. To fully engage in those activities, new skills
are needed about how to properly report the information. Further, as these reports tend to be dataintensive,
human resources development professionals must align systems in ways that allow for
the collection of both qualitative and quantitative data. They must understand what the goals of
the various stakeholders are with regard to sustainability and be able to present information that
can be benchmarked on an on-going basis. To do this, human resources professionals must possess
a deeper understanding of the sustainability reporting requirements, directing development to meet
the needs of the stakeholders. Further inquiry is needed in the literature to identify best practices.