CONCLUSION
Generational attitudes have a strong influence on the perceptions of people in the workplace and as
consumers. Understanding generational likes and dislikes will help recruit, train, retain and motivate workers as
well as attract and persuade consumers. The educational world also must consider the generational differences for
students as consumers and collaborators. The expectations of students from various experiences is as important as
knowing how to sell to different segments. Traditionalists and Boomers may need additional encouragement with
technical matters. Wagshal (1997) noted to teach Gen Xers with short bits of information. In Oblinger and
Oblinger‟s “Educating the Net Generation” (2005) topics including communication, technology, virtual work
spaces, access to CD/ Internet study guides and designing curricula for Generation Y are discussed. Whether
education, management, or sales, clearly, a knowledgeable picture of the generations will be instrumental in many
areas of life. This paper identified some of the differences of the generations and how it affects their opinions.
“Coming together is a beginning. Keeping together is progress. Working together is success.” ---- Henry Ford