Processing an Inbound or Outbound shipments as per shipping instruction.
Ensure a smooth booking, documentation and invoicing process.
Preparing shipping documents (Bill of lading, Invoice, PO, P/L, COA, etc.).
Act as center point of contact with customers for booking process, document confirmation/correction and related clarifications (including amendments).
Verifying the job is priced correctly upon sending the booking confirmation.
Work closely with other departments to support the booking process and expand more business.
Building and retain customer relationship. And ensure all customers and clients’ inquiries have been appropriately handled and followed up in the timely manner.
Support sales as interface between internal and external departments.