Unfortunately we have received the update that store credits/gift codes issued before 03/24/15 cannot not be honored and the orders those were issued for will have to be refunded. We have been working tirelessly to offer resolutions for all of our customers affected by our restructuring, but at this time we have no other option but to compensate customers for unfulfilled orders/items with refunds only. Please visit: www.omnimgt.com/Karmaloop This should help answer any additional questions you may have during this time. You can file a claim to have a refund issued by clicking "Submit Proof of Claim", you will need your order # and the refund amount your are claiming for. If you still have questions you may contact the claims live person hotline +1 (866) 680-3221. We sincerely apologize for the inconvenience, please let us know if there is anything we can do to further assist.
Kind regards,