3. Ineffective messages don't get results. A reader who has to guess what the writer means may be wrong. A reader who finds a letter or memo unconvincing or insulting simply won't do what the message asks. In 1986, Frank Grazian said that between 15 percent and 30 percent of business and government letters and memos were written only because the first document didn't do the job.
3. The stated main idea sentence in this paragraph is
a. Ineffective messages don't get results.
b. A reader who has to guess what the writer means may be wrong.
c. A reader who finds a letter or memo unconvincing or insulting simply won't do what the message asks.
d. Frank Grazian said that between 15 percent and 30 percent of business and government letters and memos were written only because the first document didn't do the job.