1.Please remove as per the customer request 172.26.241.37/30
172.26.241.41 - 45/29
Ans We will coordinate with our backend team for your customer request.
2. What kind of action will the engineer perform? Is it the solution?
Ans. LSP informed us they found optic problem at Pluak Daeng destination to N7KRayong they suspect this cause full traffic then loss will occur.
They performed change traffic of this circuit to new path, Please kindly check you current status there are some packet loss show up?
3.Could you kindly confirm if the customer site belong to the area where 24/7 maintenance is provided or not?
Ans.No 24/7 in area.