Question : Explain the following question and give an example. What are the differences between Technical Systems, Socio-technical Systems and Critical Systems?
Technical computer-based systems include hardware and software components but not procedures and process. For example, the word processor I am using is not aware that is it being used to write a book.
Socio-technical systems include one or more technical systems but, crucially, also include knowledge of how the system should be used to achieve some broader objective.
Critical systems are Technical and Socio-technical systems that people or businesses depend on. If these systems fail to deliver their services as expected then serious problems and significant losses may result.