2.11 Terms of Gold and Platinum Memberships
Please be aware that paying subscribers are divided into Gold and Platinum members, with only the latter being able to initiate instant video messaging, access advanced matching, translated messages, and have the ability to add notes to and highlight a profile.
2.12 Right of Withdrawal (German Residents Only)
(a) You may cancel your Free or Premium Membership for any reason within two (2) weeks of the Company activating your membership.
(b) You must provide notice to the Company by using the online support request form or in writing (e.g. letter, fax or email) by sending to the following address: