Much has been said about the importance of the application of information management and bringing
knowledge to business in order to make better decisions on a day-by-day basis. Business Intelligence (BI) is
here to stay. Intelligent companies achieve competitive intelligence. Agility and responsiveness to changes give
businesses the ability to compete in a changing global economy and knowing the business environment has
become key to keep businesses profitable and competitive [1]. Information systems can make or significantly
facilitate the emergence of innovations [2].