HUMAN
RESOURCE
MANAGEMENT
FOR THE
HOSPITALITY
AND TOURISM
INDUSTRIES
AIDS Acquired Immune Deficiency Syndrome
BA British Airways
BHA British Hospitality Association
CIPD Chartered Institute of Personnel and Development
CEHR Commission for Equality and Human Rights
CRE Commission for Racial Equality
DDA Disability Discrimination Act
DRC Disability Rights Commission
DTI Department of Trade and Industry
EOC Equal Opportunities Commission
EAP Employee Assistance Programme
ET Employment Tribunal
EU European Union
EWC European Works Councils
HCN Host-Country Nationals
HIV Human Immunodeficiency Virus
HRD Human Resource Development
HRM Human Resource Management
HSE Health and Safety Executive
ICE Information and Consultation of Employees Regulations 2004
(ICE Regulations)
IDS Income Data Services
IIP Investors in People
IRS Industrial Relations Services
IHRM International Human Resource Management
JCC Joint Consultative Committees
LPC Low Pay Commission
LRD Labour Research Department
MNC Multinational Company