we can’t spend time for this problem anymore because of demurrage days.
So we will pay this penalty now and proceed with the clearance.
But I think that you should bear this penalty. So Please deduct this amount for next order.
I can’t understand why we have to pay this penalty without nothing wrong.
This penalty has been occurred at your side(you or your agent) Even though you have do everything as per L/C condition and informed your agent about it.
The agent in Korea told me that it is caused due to your fault.
Please consider my request for this penalty.
And I have another request for you.
Please use another agent for my orders next time. This agent is very strict and quite difficult to work.
If you can’t , we want to use my agent in Korea.
Please consider my request and advise me.