Finally, the indicators ‘appropriateness of record-keeping system’ and ‘appropriateness of documentation system’ address the activities that are aimed at keeping knowledge about the FSMS by collecting product and process data and keeping information in the form of procedures, instructions, manuals, etc. The advanced levels are typified by structured and complete documentation, which is keptup-to-date with assigned responsibilities, and is centrally organized,automated and online available for all, while the basic levels are characterized by unstructured and ad-hoc documentation and record
keeping (Luning et al., 2009).
The above-described assurance activities are crucial for any FSMS in providing transparency and confidence to stakeholders that the system is designed and operating according to the necessary standards (Taylor, Kastner, & Renter,
2010; Yudin, 2011).