Results
The owners created a vision for the future of the company and shared this with all staff, and asked for their input. It led to an understanding between staff, senior staff and the owners and created a greatly improved environment to work in, because staff knew their opinions were appreciated and would be considered.
The Owners appreciated the untapped skills their staff had and came up with ideas that the owners had not considered.
However the greatest result was that the owners time was freed up to concentrate on what they enjoyed most, developing and fullfilling their customers business rquirements.
In addition the more effecient working had reduced the need for freelances and overtime, improving company profitablily within weeks. Within three months profitabiliy was back to what it had been.