Abstract— Nowadays, the use of Enterprise Resource Planning
systems (ERP) are spreading widely in organizations. Until now
many of the key factors for successful implementation of ERP in
an organization has been interest of researchers. Organizations
are trying, to reduce costs, increase productivity and increase
profits by using of integrated ERP systems. Furthermore,
alignment between business and information technology cause to
reduce costs, increase flexibility and responsiveness of the
organization, creating added value, create competitive advantage
and optimize resources investigation. Alignment between
business and IT in the organization is one of the key success
factors of ERP implementations in organizations, that in this
paper we are intended to achieve this goal by using COBIT and
ITIL frameworks.
Abstract— Nowadays, the use of Enterprise Resource Planningsystems (ERP) are spreading widely in organizations. Until nowmany of the key factors for successful implementation of ERP inan organization has been interest of researchers. Organizationsare trying, to reduce costs, increase productivity and increaseprofits by using of integrated ERP systems. Furthermore,alignment between business and information technology cause toreduce costs, increase flexibility and responsiveness of theorganization, creating added value, create competitive advantageand optimize resources investigation. Alignment betweenbusiness and IT in the organization is one of the key successfactors of ERP implementations in organizations, that in thispaper we are intended to achieve this goal by using COBIT andITIL frameworks.
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