When will I receive my refund?
The refund caused by order cancellation, refund agreement or mediation will be process instantly from AliExpress account. However, since the banks need some time make clearance, you may need to wait for 3-15 business days to receive the refund.
Why the refund is not received?
If you haven't received a credit for your return yet, here's what to do:
⢠Credit Card Refund and Debit Card: you are advised to check if the refund is made to your USD account. Also, please check if it has been transferred into your local currency.
In addition, please note that some banks may need time for fund settlement. This procedure will also depend on your bank's correspondent relationships.
⢠Bank Account Refund: to check if your refund account is correct. If the account is incorrect,
There may be some processing time before the refund is posted to your account.