A Web-based Post Sales Order Management System (OMS)manages global service orders and inventory for critical parts fulfi1lment.The system enables high-tech electronics, aerospace, medical equipment, and other companies anywhere in the world that ship critical parts to quick1yassess their critical parts inventory, determine the most optimal routing strategy to meet customer needs, place orders online, and track parts from the warehouse to the end user. An automated e-mail ar fax feature keeps customers informed of each shipping milestone and can provide notification of any changes to flight schedules for commercial airlines carrying their parts.