Stages Of Decision Making
Identifying and diagnosing the problem
recognize that a problem exists and must be solved
problem -discrepancy between current state and:
•past performance
•currentperformance of other organizations
•futureexpected performance
decision maker must want to resolve the problem and have the resources to do so
Generating alternative solutions
ready-made solutions-ideas that have been tried before
may follow the advice of others who have faced similar problem
custom-made solutions-combining new ideas into solutions