You've been here sixty days now, Alan. You should have a good feel for the property and the community. Tell me, why are sales down in your area?"
Alan shifts in his seat. He thinks about the question for a moment , then responds. ‘’well. I think ultimately it comes down to a proplem with selling” he says. “the sales staff knows how to sell quest room, but they don’t seem to sell function rooms. They don’t seem to be aware of opportunities to sell catering, or how to take advantage of those opportunities. I can’t remember one event since I’ve been here that was generated by sales. And from what I’ve seen in past reports. This has been an ongoing proplem.”