9.1.2. Management support
(Management Support) increases (Time spent on improvement).
The construction literature considers senior management
support critical for the success of improvement effort.
(Management Support) is indicated by the following: (a) Personal
involvement in improvement efforts; (b) Acknowledging
and rewarding the efforts and successes; (c) Hiring employees
who can contribute to improvement; (d) Evaluating middle
management (project managers and superintendents) based