As knowledge is created and managed in different organizational
processes, different forms of knowledge are
used. Interpersonal knowledge relates to active and dormant
forms across the spectrum of interpersonal relations.
Interpersonal knowledge covers knowledge of the
efficiency of other co-workers, the personality process,
work styles, the level of commitment to the organization,
team behaviour, trust (Lane, Salk & Lyles, 2001),
and cooperative behaviours (Shyamkumar, 2010) besides
the socio-psychological processes.