his is our system’s message you received, just confirmed if you need any help from us.
Regarding to the parcel, if you haven’t received it , hope you can wait it patiently. Usually you can get it in 25-45 days since your purchasing day (such as different country for different delivery time).
Please don't open case or leave negative feedback, just reply this message to tell me if you have any question,then 'll try our best to help you solve it. Any message we'll reply in 48 hours (except weekend and holiday).
Good luck.
Best regards,