ICICI Lombard has introduced a unique way to make it easier for customers to obtain quotes for motor insurance policy without having to fill lengthy forms.
With a first-of-its-kind 'Photo Quote' feature on its mobile phone app, ICICI Lombard is allowing you to obtain an insurance quote by just providing a picture of your existing motor insurance policy.
According to a release, once the customer submits the picture, within a few minutes he/she will receive an automated message from ICICI Lombard containing a detailed quote with customer and vehicle information pre-populated.
If the customer agrees to purchase the policy, he simply has to pay the quote amount, since all details pertaining to the proposal are already populated.
ICICI Lombard Head (Marketing and e-channel) Sanjeev S said: "The 'Photo Quote' feature is based on the insight that consumers prefer a quick and comprehensive response from brands today. Our offering addresses this need gap and provides customers with a unique and unparalleled experience in their motor insurance policy purchase process. With increasing usage of smart phones, we are ensuring that our insurance solutions harness the potential of technology to provide the best in class experience to our customers.