ERROR 50
MEDIA DETECT
Paper could not be detected.
The media set position or media itself is not propeti
If the same error message appears
again even after setting the media
prop- erly,contact your local distributor
to call for service.
1. Make sure that there is no gap between the end faces of platen and platen rubber.
2. Execute #TEST>PAPER SENSOR to obtain sensor values at the media exist position and media non-exist position. When the difference of values is more than
± 50, detection is allowed.
If the difference is smaller, execute the fol- lowings.
3. Clean the paper width sensor or replace with a new one.
4. Replace the slider PCB with a new one.
THICKNESS DETECT
Media thickness could not be detected.
Input the media thickness or select
the END key and execute media
detection again.
Make sure that operation of the cutter is proper at detection.
Or, make sure that the scale and the encoder PCB are placed on the right positions.
At recurrence after checkings above men- tioned, execute the followings.
1. Replace the encoder PCB with a new one.
2. Replace the slider PCB with a new one.
* This error may occur when thin media is used.