Second, the importance of the service industry, the ability to maintain Existing customers (Customer Retention) service to help keep existing customers, it is a regular customer or customer loyalty and also has the ability to add new customersAcquisition), the Service Provider must be able to do all the way to add new customers, because it is the creation of civilization to agencies with a number of new customers added to the Advanced metrics
The second important aspect of the service enabled the Company to maintain existing customers (customer retention), serving to maintain the existing customers into repeat customers or customers with loyalty. And also to add new customers.acquisition), the provider must make every effort to add new customers because it creates prosperity to the agency as well. There are a number of new customers added indicators.
Second priority in the service provider makes enterprises able to retain the original customer (Customer Retention) to preserve the original customer, as regular customers or customers with loyalty and it is also possible to add new customers. Acquisition) service providers to try to perform every possible way to increase new customers because it creates prosperity, with authority. There are a number of new clients add to indicators.