If modular jack public telephones are provided on a ferry, at least one
telephone should be installed at a height and with a shelf, and handset cord
length that permit frontal access by a person in a wheelchair. The shelf
should be large enough to accommodate a TTY. At least one TTY that can
operate on this type of telephone should be available.
The telephone and TTY should be situated such that the instructions and
shelf are adequately illuminated and noise from the surrounding
environment is minimized.
The telephone and TTY should have their location indicated by directional
signage and by a sign positioned perpendicular to the path of travel. The
telephone and TTY should also be identified by the appropriate
international symbols of access in pictograph and tactile form.
All telephones and TTYs should be situated so as not to obstruct the path
of travel. In case of existing banks of telephones, it is recognized that
structural limitations of the vessel may prevent relocation. In these
instances, operators are urged to at least provide colour contrasting on the
outer edge of the bank of telephones.
Telephones should have audible operational instructions and push-button
dialing controls, a flux coil on the handset, and a volume control.