· Upon advice from the Agent/ Company (group or FIT) that the account is to be charged to the company, you must state in the reservation that fax authorization is to be received prior to arrival.
· To follow up, AFA (awaiting fax authority) must be entered into the guest file, special field of the booking and then traced for Reservations to track payment seven (7) working days prior to the arrival date.
· AWAIT FAX is entered into the billing information line.
· Each time a company is contacted for authorization, notes must be entered into the remarks section of the reservation or group. These remarks