On the one hand these stakeholders are active players within healthcare and as influential external actors, all of them ,on the other, have different interests in health and related issues. The theoretical framework developed in this study took a comprehensive approach to classification of assessment properties, adopting a hierarchical structure with various managerial characteristics in healthcare. As for assessment properties, the theoretical framework involves a total of eight aspects. These aspects are largely divided into two categories: healthcare outcome and performance shaping factor (PSF). The former category was composed of five aspects related to consequences directly or indirectly derived from activities and operations within a hospital. These five aspects are satisfaction, health status, safety/quality, time/efficiency and effectiveness. This configuration of healthcare outcomes almost corresponds to the six aspects for hospital goals recommended by the Institute of Medicine [8]: safe, effective, patient-centered, timely, efficient and equitable.