Management techniques in Estonian organizations: learning organization and business process reengineering
The aim of the current article is to establish the types of management techniques used in Estonian organizations and the connection between the implementation of these techniques and other indicators within organizations. Special attention has been focused on Business Process Reengineering (BPR) and Learning Organization (LO). Results indicate that the most popular management technique in Estonian organizations was BPR, LO was ranked sixth. Although BPR had the strongest impact on other indicators within organizations. As these areas were enhanced by the implementation of LO, the authors suggest that LO be implemented complementary to BPR.
1. Introduction
recent years, management fashion research has become a popular field in organizational and management studies (Parush, 2008).
BPR and LO are just two of several management techniques that emerged in the latter part of the 20th century. McAdam and McIntyre (1997) suggested that if existing BPR methodologies incorporate organizational learning principles in order to give a more realistic representation of business improvement, increased success in terms of application and business benefit will become apparent.
The aim of the current article is to establish the management techniques used in Estonian organizations and the link between the implementation of these techniques and other indicators within the organizations. Special attention has been focused on BPR and LO, where we can expect a complementary relationship. The paper first outlines the theory, which is followed by an analysis of empirical studies.