Except as otherwise agreed with PTT in writing or expressly provided in this Agreement, WICE agrees that the nature, quality, and standard of care applicable to the delivery of the Logistics Services hereunder shall be substantially the same as that of the Logistics Services which WICE generally provides from time to time, now or in the future, to its subsidiaries and affiliates, but in no event less than the standard of service currently provided to PTT. WICE shall work in good faith with PTT to customize processes, including but not limited to the inbound shipping matrix, taking into account and incorporating reasonable