Akaraborworn(2012) found that employee engagement is one of the top trends in Thailand, ever since the TQA, HA, PMQA, SEPA and TQF criteria have been implemented in private sectors, hospitals, public sectors, state enterprises and academic institutes. This is because conducting an employee engagement survey is one of the requirements in these criteria, in order to foster employee involvement in the organization. But as these criteria are still relatively new and Thai managers do not have much experience with them, knowledge and practical skills in engaging employees are still lacking.