It is the intention of the Parties that many of Manager's duties hereunder should be performed by members of the staff of the Spa Facility or by independent consultants, agents or other specialists appointed by Manager on behalf of Owner. Manager shall exercise due care in the selection of staff, all independent consultants, agents and other specialists appointed by it and shall be responsible for the overall supervision of all such persons and shall be liable for costs, claims, liabilities or expenses incurred or suffered by Owner, its agents, employees or independent contractors resulting from or connected with any failure of any staff, consultant, agent or other specialist properly to perform any duties delegated by Manager except where such costs, claims, liabilities or expenses result from the gross negligence or willful misconduct of Owner.