We visited Starbuck Reserve in 7th floor IconSiam today. We are looking at the tumbler area for some gifts to bring back Malaysia. Unfortunately our kid accidentally dropped a tumbler on floor and caused a scar on the tumbler. There is a lady store manager called Nham attended to us and use a very unpleasant and unprofessional manner to ask us for the compensation. We are good to pay for the defective tumbler but we are not happy with the way of the store manager talk with us. We know that Starbuck is a well-known brand in the world so we not expect such service from a Starbuck Reserve Thailand.