. For example, the reservation system project, Jumpstart, would be number one.
Murphy explained, "NexGenRes is one element of Jumpstart.
RCCL's development approach [iterative, smaller cycles, pull-out/rewrite/plug back in, develop over a longer period of time] will
get the company to the same place but over a longer period of time." Then, purchasing should be
done. The HR tracking plan would be deferred indefinitely. The crisis of 9/11 and its aftermath
helped the organization to be more focused and efficient. In a fast -changing and highly uncertain
environment, Murphy learned to respond more quickly by breaking IT's goals into smaller projects
and spreading them over a longer period of time to meet cash flow objectives. The idea of
microstrategy allowed him to be more flexible and adaptive and to react faster to new environments.