ALT003 Airport Reps/Greeters dressed in Thai style uniforms in Thailand , local style in overseas properties . Specifications
ALT016 Driver uniforms to be approved by Centra if not hotel operated Specifications
ALT017 Type and colour of car to be approved by Centra. Specifications
ALT018 Signage on vehicle promoting other then Centra is prohibited.
ALT018A All courtesy vehicles must have-approved signage and colours. Specifications
SP004 Common airport sign with a Thai theme to be used (local theme to be considered overseas). No hand written
sign (CHR folder preferred). Specifications
ALT001 Driver or airport rep to be waiting in arrival hall with a sign including hotel name and guest name.
ALT002 Airport rep to greet guest by name.
ALT004 Guest to be escorted to limousine and luggage assistance should be offered.
ALT005 Cars feature Thai music from predetermined CDs . Local music applies to overseas . Specifications
ALT007 Set-up should include 2 bottles of water (covered). Specifications
ALT008 Driver should greet guest by name.
ALT009 Driver should open door for guest and assist with luggage.
ALT011 Driver should check for temperature.
ALT012 Driver should play Centra approved music and check on volume with guest Specifications
ALT013 Driver should advise driving time.
ALT014 When going to the airport/port, driver confirms airport and airline or pier.
ALT015 Before leaving hotel to airport check for any flight delays and inform guest accordingly.
ALT017 Driver should be using hand free telephone devices if required. Specifications
ALT018 Driver contacts hotel 10 minutes prior to arrival to the hotel to inform Front Desk.
ALT019 Front Desk must be ready to check-in (all documents on hand) and give priority to guest using hotel private