Instructors are more accessible
Online communication also benefits students by providing additional layer of instructor accessibility. Students in courses that are supplemented by products like CourseInfo no longer have to worry if they cannot make an instructor's regular office hours, as they still have the ability to submit inquiries via e-mail at any time. This is good for the instructor too, as they can respond at his/her convenience instead of being tied to a desk or office. This is particularly helpful when a student’s schedule conflicts with office hours or if a question arises at the spur of the moment.