To sum up, this logistics company still concentrates more on system or structure, rather than
the human resource aspects and the communication issue. As a result, its HRD policies had become
incompetent, then, eventually caused severe problems for the organization, such as dissatisfaction in
workplace which led to a high labor turnover rate in the organization. To overcome this perception in
the organization they should pay more attention on implementing the HRD functions and establish an
effective channel of communication in the organization