Dear Mr Borg,
Please accept our sincere apologies for your inconvenience caused by the details mentioned rates by contract agreement.
To make it right to the reservation for Khun Pichit, kindly be assured that we are taking this very seriously. Reference to contract rates agreement was valid thru 30/09/2015 Our reservation can only offered with the best rates if booking had book without contract agreement rates.
Kindly note that all contract rates agreement under review and process between Sales Department with Hotel Management.
We must extremely apologize and thank you for bringing this to our attention.
After receiving your advice, we are therefore reviewing and making the correction of the room advertisement addressed with online website.
Should you require any assistance and further information, please do not hesitate to let us know.
With best regards,