Please let me introduce myself. I am Suong Vo – P&E Team Manager for the cluster including Thailand, Philippine and Vietnam.
As part of the TOM implementation, my top priority task will be to get to know our team and build the relationship/network. I will be in Bangkok from 27 to 30 Oct 2014 to meet with all of you and conduct the training on Proactive Claims Handling. We will have one team member from Philippine, Sebastian Ocampo, to join us for the training and discussion on Wed 29 Oct.
My agenda for this trip will be:
- Meeting with Thailand P&E claim team (team meeting and one on one meeting)
- Review the outstanding files
- File transfer as per segmentation rules
- Training on Pro-active claim handling and team discussion on issues/challenges and solutions
- Meeting with Head of Property/ Energy, Head of Claims & Operation and HR (for future collaboration)
- Meeting with brokers if arranged
Can you please reserve your time on Mon morning from 9:30 to 10:00 for a quick team meeting/introduction. The one on one meeting will be arranged later to match your and my schedule.
Look forward to seeing you all.
Have a nice weekend.