Reaction level: Programme evaluation involves two general approaches – Formative evaluation also known as internal and summative evaluation also known as external evaluation. Likewise reaction evaluation is a type of formative evaluation when the results are used for programme modification and the redesign of contents, course material and presentations (Antheil & Casper, 1986; Robinson & Robinson, 1989). Reaction can also be summative in nature. In such cases, the goal of reaction evaluation is to determine the value, effectiveness or efficiency of a training programme (Smith & Brandenburg, 1991) and to make decisions concerning programme continuation, termination, expansion, modification or adoption (Worthen & Sanders, 1987). Summative evaluation provides programme decision makers and potentials customers with judgements about a programme‟s worth or merit (Worthen, Sanders & Fitzpatrick, 1997).