Nurse B says ‘We have something that can make you less anxious, we can give you a little dose of something for the pain and something to help you settle’. [Patient] says ‘Whatever you think is best’ Nurse B says ‘No it is only if you want it’. [Patient] says ‘If I am comfortable in the bed then I am ok’. … Nurse B explains (to the researcher) that Nurse D has assessed him and identified [additional] pain and agitation; they have now reassessed him together and get his consent to give him morphine and midazolam. (Observation field notes of a home visit with community nurses, 10 May 2012)